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Microsoft MB-910 Certification Exam covers several topics, including understanding customer engagement, sales automation, customer service, and analytics. MB-910 exam requires candidates to demonstrate their ability to configure and customize Dynamics 365 to meet the customer's needs. Additionally, they must be able to use the platform effectively to help businesses enhance their customer engagement, streamline sales processes, and improve customer service.

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With the ever-increasing competition, people take Microsoft MB-910certification to exhibit their experience, skills, and abilities in a better way. Having Microsoft Dynamics 365 Fundamentals (CRM) MB-910 certificate shows that you have better exposure than others. So, MB-910 Certification also gives you an advantage in the industry when employers seek candidates for job opportunities. However, preparing for the Microsoft MB-910 exam can be a difficult and time-consuming process.

The MB-910 exam is a computer-based test that can be taken at a Microsoft testing center or online from the comfort of your home or office. MB-910 exam consists of multiple-choice questions and is timed at 90 minutes. To pass the exam, you must score at least 700 out of 1000. MB-910 exam fee is $165, and you can register for the exam on the Microsoft website. If you fail the exam, you can retake it after a waiting period of 24 hours.

Earning the MB-910 Certification demonstrates the candidate's understanding of the fundamental concepts of Dynamics 365 CRM. It also validates the candidate's ability to configure and use Dynamics 365 CRM in a business context. Microsoft Dynamics 365 Fundamentals (CRM) certification is recognized globally, and it can help professionals to enhance their career opportunities and increase their earning potential.

Microsoft Dynamics 365 Fundamentals (CRM) Sample Questions (Q132-Q137):

NEW QUESTION # 132
A company is implementing Dynamics 365 Customer Service. You need to recommend features that will meet the requirements.
Which features should you recommend? To answer, drag the appropriate features to the correct requirements. Each feature may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

NEW QUESTION # 133
A company plans to implement Dynamics 365 Marketing.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

NEW QUESTION # 134
A company plans to implement Dynamics 365 Sales with LinkedIn Sales Navigator.
You need to determine the controls that you should implement.
Which controls should you use? To answer, drag the appropriate controls to the correct requirement. Each control may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

Reference:
https://docs.microsoft.com/en-us/dynamics365/linkedin/integrate-sales-navigator

NEW QUESTION # 135
You are examining the functionality of views in Dynamics 365 Sales.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

NEW QUESTION # 136
A company allows customers to submit cases through its website. A case type field on the webform has sales and service options.
You need to add the case automatically to the sales or service queue based on the field value, using only out-of-the-box functionality. What should you configure?

A. record creation and update rule
B. sequence
C. assistant
D. routing rule

Answer: A

NEW QUESTION # 137
......

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