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HP Selling HP Retail and Hospitality Solutions 2024 Sample Questions (Q19-Q24):

NEW QUESTION # 19
For which purpose would you position HP Engage Express kiosk?

A. Traditional kiosk
B. Purpose-built low-end kiosk
C. Purpose-built performance
D. Bespoke non-purpose built kiosk

Answer: C

Explanation:
The HP Engage Express kiosk is designed to enhance and streamline customer experiences with a purposefully-crafted, highly versatile self-service solution1. It delivers powerful performance to move customers in and out quickly, which aligns with the concept of purpose-built performance. The kiosk's sleek footprint is highly customizable to configure the ideal solution for a business1.
This indicates that the HP Engage Express kiosk is not just a traditional kiosk but is specifically built for high performance and efficiency in customer service. It is not positioned as a low-end kiosk or a non-purpose built kiosk, but rather as a kiosk with a specific purpose in mind-to provide a powerful and efficient self-service experience2.

NEW QUESTION # 20
Which types of displays does HP offer? (Select all that apply.)

A. Non-touch displays
B. 6.6" display
C. 2x20 displays
D. Touch displays

Answer: A,C,D

Explanation:
HP offers a variety of display types to meet different business needs:
1. Non-touch displays: Standard displays without touch capabilities.
2. 2x20 displays: Compact displays typically used for customer-facing information, such as transaction details at the point of sale.
3. Touch displays: Interactive displays that allow for touch input, enhancing user engagement and functionality.
4. 6.6" display: Smaller form factor displays often used in specific applications like point-of-sale systems or kiosks.
These diverse options ensure that businesses can choose the display type that best fits their operational requirements and customer interaction models

NEW QUESTION # 21
A customer is looking for a platform that is glove touch capable, IP rated, can be VESA mounted, and works on Android. Which device would you recommend?

A. HP Engage Go 13.5"
B. HP Engage One Pro
C. HP Engage One
D. HP Engage Flex Mini

Answer: B

Explanation:
For a customer looking for a platform that is glove touch capable, IP rated, can be VESA mounted, and works on Android, the HP Engage One Pro is the ideal recommendation. This device offers:
* Glove touch capability: Ensures that the touchscreen can be used while wearing gloves, which is essential in many healthcare and industrial environments.
* IP rating: Provides a level of protection against dust and water, making it suitable for rigorous environments.
* VESA mount compatibility: Allows for flexible mounting options on walls, arms, or stands, facilitating various installation configurations.
* Android OS: Supports Android 11, providing a familiar and versatile operating system for various applications

NEW QUESTION # 22
A customer is looking for a POS system that has the ability to recover the image automatically over the network in case of a cyber-attack or image corruption. Which HP security solution would you recommend?

A. HP Sure Start
B. HP Sure Recover
C. HP Anyware
D. HP Image Assistant

Answer: B

Explanation:
HP Sure Recover is the recommended security solution for a customer looking for a POS system that can automatically recover the system image over the network in case of a cyber-attack or image corruption. HP Sure Recover allows for automated recovery of the operating system using a network connection, ensuring that the system can be quickly and securely restored to its original state without the need for IT intervention. This capability is particularly useful for maintaining business continuity and minimizing downtime in the event of a security breach or system failure

NEW QUESTION # 23
Which size display does the HP Engage One have?

A. 14-inch display
B. 19-inch display
C. 15-inch display
D. 20-inch display

Answer: C

Explanation:
The HP Engage One is equipped with a 15-inch display. This size is optimized for point-of-sale (POS) applications, providing a balance between visibility and compactness suitable for retail and hospitality environments. The 15-inch display allows for clear and efficient interaction with the system, whether for staff or customer-facing operations. This specific detail can be confirmed through the HP Engage One product specifications and user manuals, which provide detailed descriptions of the hardware components and features included with the device.

NEW QUESTION # 24
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